PLEASE NOTE - Postal Charges are NOT calculated NOR added to your total. This is done manually by our staff.
There are just two options for Overseas Customers. As we are located in Australia, Overnight Delivery is NOT an option.
1) EMS Express: The Australia Post EMS Express Service, averages 4 - 5 Working days for delivery to the USA and Europe and costs a MINIMUM Charge of US$45. Although expensive this is the ONLY service that has Tracking available via the Net.
$48.00 covers up to 2 x 100ml bottles
$55.00 covers up to one 500ml bottle
(These EMS Parcels are sometimes incur Customs charges in UK and CANADA!)
2) Ordinary Airmail: The Australia Post Ordinary Airmail Service, costs a minimum of US$12.50 - $20.00, is also reliable BUT (Since problems in 2001) delivery times have drifted out to 8 -12 Working days for UK and USA, longer in some cases!
Overseas Shipping Australia Shipping Details;
$12.50 covers one 50ml bottle. $7-$13 Covers bottles between 50ml and 1L
$15.00 Covers one 100ml bottle. $14.50-$30 Covers Buckets and ordes between
$17.50covers one 50ml and one 100ml bottle. 5 and 10 kg in weight Depending on State and
$20.00 covers two 100ml bottles weight. $27.50 for up to 500ml $37.50 for 1000ml
Returns and Refunds Policy 2007: Overseas Customers
We no longer offer any refunds or returns on items that are sent outside of Australia. This is because items returned through Australian Customs and Quarantine often get seized and destroyed even though the original country of origin is Australia.
Please Do Not Send the Parcel back to Australia.
If you have purchased one of the Standard Human products and find that you no longer wish to use the product or that your circumstances have changed, we recommend you contact us to discuss other uses and storage of these Herbal Mixes.
With our Animal products you might consider donating any unused and or unopened Herbal Supports to a local animal shelter for use by other animals in need. Your Vet might also be able to suggest another "patient".
Returns and Refunds Policy 2007: Local Customers:
For customers within Australia, returns may be agreed on a case by case basis, except for individual prescriptions and fresh herbal preparations that combine dried and wet herbs, and are therefore subject to deterioration.
